Join a Fast-Paced, Professional Towing & Roadside Assistance Team

Are you calm under pressure, highly organized, and passionate about helping people? We’re looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services.

This is more than a call center role — it’s a critical position that keeps operations moving and directly impacts customer satisfaction every day.

Why Join Our Team?

• Stable, growing company with long-term career opportunities
• Competitive benefits package
• Supportive, team-oriented environment
• Ongoing training and professional development
• Leadership opportunities for high performers

What You’ll Do

• Professionally answer and manage high-volume inbound calls
• Collect accurate service details and coordinate timely dispatch
• Provide clear communication and real-time updates to customers
• Use GPS systems to deliver accurate ETAs
• Assist customers with vehicle release procedures
• Remain calm and solution-focused in high-pressure situations
• Work closely with drivers and internal teams to ensure seamless service

What We’re Looking For

• Strong communication and active listening skills
• Ability to multitask efficiently in a fast-paced environment
• Critical thinking and problem-solving ability
• Sound judgment and professional decision-making
• Basic computer and math proficiency
• Dependable attendance and strong work ethic
• Positive attitude and team-first mindset

Top candidates will demonstrate leadership potential, accountability, and a commitment to excellence.

Benefits

• 401(k) with Company Matching
• Health, Dental & Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Parental Leave
• Employee Assistance Program (EAP)
• Professional Development Assistance

Application Requirement

As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.

Valor Fleet keeps the Mid-Atlantic moving. We bring together five of the region's most trusted towing and recovery brands, Henry's Wrecker Service, Windsor Towing, Road Runner Wrecker Service, Al's Towing & Storage, and Aaron's Towing, into one growing company with nearly 300 teammates, 14 locations, and a fleet of more than 150 trucks across Virginia, Maryland, and DC.

For our drivers, that scale means something real: newer equipment, strong dispatch support, steady work, and a genuine path to grow. Start on roadside and light-duty calls and move up into heavy-duty, recovery, and lead roles as we expand. You keep the local team and the local name you trust, now backed by the resources of a regional leader on the rise.

We are hiring across all five brands. Find the location nearest you and apply today.

Overturned Tractor-Trailers Are Just Another Tuesday.

Road Runner has been running Northern Virginia roads since 1992, and we built our name on the calls other companies pass on. Load shifts, winch-outs, oversized equipment, commercial wrecks, the complex recoveries that take real skill. For over 30 years we have been the crew law enforcement and municipalities call when the scene is a mess and it needs to be cleared right.

We are part of Valor Fleet now, a fast-growing five-brand group with 150-plus trucks across the Mid-Atlantic. For a driver who wants to grow into serious heavy-duty and recovery work, there is real road ahead here. We want operators who like a challenge and take pride in doing the hard jobs well.

The Job

• Operate light and heavy-duty trucks on recoveries, winch-outs, and load shifts

• Handle commercial vehicle accidents and oversized equipment transport

• Support police-directed towing and municipal incident response contracts

• Work accident scenes safely, fast, and by the book

• Load and secure every vehicle to prevent damage in transit

• Stay in close contact with dispatch and keep accurate job records

• Keep your truck inspection-ready and follow all DOT and safety standards

You're a Fit If You Have

• A valid driver's license and a clean driving record

• A valid DOT Medical Card (or the willingness to obtain one)

• TWIC Card and DCJS registration (or the willingness to get them)

• Tow, flatbed, or recovery experience (preferred, not required)

• Comfort with both manual and automatic transmissions

• A cool head under pressure and a commitment to safety

• Availability for flexible schedules, including nights and weekends

• Heavy-duty or CDL experience (a strong plus)

What You Get

Medical, Dental, and Vision. Life and Disability coverage. 401(k) with company match. Paid Time Off. Employee Assistance Program and Wellness Program. Modern equipment and a team that has your back on every call.

Big recoveries, real skill, and room to grow. If you want the calls that matter, apply to Road Runner today.

Launch Your Accounting Career with Valor Fleet Services

Looking for more than just your first accounting job?
Join a company where you’ll gain real experience, meaningful mentorship, and a clear path for growth.

Valor Fleet Services—the parent company of Roadrunner Wrecker Services—is hiring an Entry-Level Staff Accountant to join our growing team in Leesburg, VA. As a private equity–backed organization in the transportation and towing industry, we’re scaling rly—and investing in early-career talent who want to grow with us.

This is a hands-on opportunity to build a strong accounting foundation in a fast-paced, multi-entity environment while working closely with senior accounting leadership.

What You’ll Experience

• Exposure to high-volume, real-world financial operations
• Hands-on involvement in multi-entity accounting
• Direct mentorship from experienced accounting professionals
• A clear path for advancement as the organization continues to expand

Key Responsibilities

• Perform high-volume daily bank reconciliations (core focus)
• Support general ledger entries and month-end close
• Assist with tow software call reconciliation
• Help track inventory and fixed assets
• Provide administrative and accounting support to senior staff
• Contribute where needed in a dynamic, growing environment

What We’re Looking For

• Associate’s or Bachelor’s degree in Accounting or a related field (recent grads encouraged)
• Strong Excel skills and attention to detail
• Analytical mindset and comfort with repetitive, process-driven work
• QuickBooks experience is a plus
• Ability to work onsite in Leesburg, VA

Compensation & Benefits

• $23.00 – $25.00/hour (based on experience)
• 401(k) with company match
• Health, dental, and vision coverage
• Paid time off + parental leave
• Life insurance + Employee Assistance Program
• Professional development support
• Flexible scheduling

If you’re ready to build your career in accounting with a company on the rise, we’d love to connect.

Apply here:
https://roadrunnerwreckerservice.easyapply.com

CDL Class A Landoll Driver

Position Overview

Roadrunner Wrecker is seeking an experienced CDL Class A Driver with Landoll trailer experience to transport heavy equipment, machinery, and oversized loads safely and efficiently. This role requires professionalism, strong safety awareness, and the ability to represent the company positively on the road and with customers.

Key Responsibilities

• Operate Landoll trailers to transport equipment or freight
• Safely load, secure, and unload heavy equipment
• Perform pre-trip and post-trip inspections
• Maintain accurate delivery records and driver logs
• Follow DOT regulations and company safety standards
• Communicate with dispatch, customers, and team members
• Represent the company professionally at all times

Requirements

• Valid CDL Class A License
• 2+ years CDL driving experience (Landoll experience preferred)
• Clean driving record (MVR)
• Knowledge of DOT regulations and safety practices
• Experience with load securement and tie-down procedures
• Ability to pass DOT physical and drug screening

Preferred Qualifications

• Experience transporting construction or agricultural equipment
• Knowledge of oversized load permits and transport protocols
• Forklift or heavy equipment operation experience

Why Work With Us

• Competitive pay with overtime opportunities
• Modern, well-maintained fleet
• Supportive and experienced team
• Strong reputation in the community
• Career advancement opportunities

Benefits

• 401(k) with Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Professional Development Support
• Employee Discounts
• Retirement Plan

Application Requirement

As part of our commitment to maintaining a safe and productive work environment, all employees must complete pre-employment drug screening and participate in random drug testing during employment.

What We Strive to Achieve

At Valor Fleet Services, our mission is:

To provide professional towing and road service assistance of the highest quality and value, delivering efficient, friendly, and compassionate solutions tailored to each customer’s specific needs.

Position Overview

Valor Fleet Services is seeking experienced Light Duty Tow Truck Drivers both Wheel Lifts and Flatbed to join our team in Northern VA.

If you are dependable, safety-focused, and customer-oriented, we want to hear from you.

Experience is required. Paid training will be provided.
Flexible shift openings are available.

Key Responsibilities

• Safely tow and transport vehicles to designated destinations
• Perform pre-trip and post-trip vehicle inspections
• Communicate effectively with dispatchers, customers, and team members
• Resolve customer concerns professionally and efficiently
• Adhere to all traffic laws and company safety standards
• Complete required documentation accurately and on time

Qualifications

• Valid driver’s license with a clean driving record
• DOT Medical Card (Required)
• Ability to pass a drug screening and background check
• DCJS license preferred (not required)
• Strong communication and customer service skills
• Ability to work flexible shifts

Benefits

• 401(k) Retirement Plan
• Health Insurance
• Dental Insurance
• Paid Time Off (PTO)
• Paid Training
• Flexible Scheduling
• Opportunities for advancement

At Valor Fleet Services, safety is a top priority—for our drivers, customers, and community. This position requires a pre-employment drug screening and may include random drug testing during employment in accordance with company safety policies.

Road Runner Wrecker Service has been a leader in towing and recovery since 1992. We are seeking an experienced Mobile Diesel Mechanic to maintain and repair our fleet of light-duty and heavy-duty tow trucks.

Responsibilities:

• Diagnose and repair diesel engines and related systems

• Perform preventative maintenance and inspections

• Troubleshoot electrical and hydraulic issues

• Complete mobile repairs as needed

• Maintain accurate service records

Requirements:

• 3+ years diesel engine repair experience (Required)

• Strong diagnostic skills (not just parts replacement)

• Experience with heavy-duty trucks preferred

• Ability to obtain a DOT Medical Card

• Must be able to commute to Leesburg, VA

Compensation & Benefits:

• Competitive hourly daytime pay

• Commission pay after hours

• 401(k) with company match

• Health, dental, vision, and life insurance

• Paid time off

• Tools provided

If you are a dependable diesel technician who takes pride in quality work and keeping equipment running, apply today.

Application Requirement

As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.

Essential Duties and Responsibilities

• Efficiently and accurately receive information from customers to ensure timely and effective dispatching.
• Utilize problemsolving, strategy, and creativity to ensure timely and accurate service.
• Relay information to the Call Center team with clarity and efficiency.
• Use the phone professionally, including answering, holding, and transferring calls in a timely manner.
• Understand basic towing and roadside service procedures to better assist customers and dispatch effectively.
• Assist customers with vehicle releases by following proper procedures and delivering highquality customer service.
• Demonstrate proper phone etiquette and maintain professionalism with coworkers, supervisors, and clients.

Competency Requirements

General Requirements

• Use reason and sound judgment even when handling emotional topics or situations.
• Ability to multitask and meet demands during highvolume periods.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals; ability to compute rates, ratios, and percentages; ability to interpret bar graphs.
• Ability to apply commonsense understanding to carry out detailed but straightforward written or oral instructions.
• Ability to resolve problems involving a few concrete variables in standardized situations.
• Ability to use GPS systems to communicate accurate ETAs and relay information to customers and coworkers.
• Demonstrates willingness to make decisions, uses sound judgment, explains reasoning, and makes timely choices.

Communication Responsibilities

• Demonstrates active listening, understands client needs, and asks clarifying questions when necessary.
• Communicates professionally, clearly, and with integrity in all interactions.
• Speaks clearly and persuasively in both positive and challenging situations; listens well and responds appropriately based on policy and procedures.
• Contributes to a collaborative, teamoriented environment.
• Works well with others regardless of role and demonstrates strong teamwork skills.
• Works closely with team members to communicate efficiently with customers and relay necessary information.
• Maintains a helpful, willingtoassist attitude.

Professionalism Requirements

• Approaches others tactfully; reacts well under pressure; treats others with respect regardless of position; accepts responsibility for actions; follows through on commitments.
• Manages difficult or emotional customer situations with professionalism.
• Ensures consistent, highquality customer service through professionalism, timely response, skill, and courtesy.

Professionalism Responsibilities

• Maintain personal appearance and uniforms in compliance with company standards.

Dependability Requirements

• Consistently arrives to work on time; ensures responsibilities are covered when absent; arrives at meetings and appointments promptly.
• Follows instructions, responds to management direction, takes responsibility for actions, and honors commitments.
• Demonstrates positive leadership when necessary and leads by example.

Dependability Responsibilities

• Arrive on time daily and be ready for duty at the start of the shift.
• Maintain excellent attendance.
• Attend employee meetings as requested.
• Assist in training new employees when requested, communicating procedures clearly and professionally.

Quality Assurance Requirements

• Sets and achieves challenging goals; demonstrates persistence; overcomes obstacles; measures performance against standards of excellence; takes calculated risks.
• Uses time efficiently.
• Demonstrates accuracy and thoroughness; seeks ways to improve quality; applies feedback to improve performance; monitors own work.
• Shows strong attention to detail and ability to prioritize tasks.
• Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly and accurately.
• Adapts to changes in the work environment; manages competing demands; adjusts approach as needed; handles frequent change, delays, or unexpected events.
• Participates in ongoing or corrective training as needed.

Quality Assurance Responsibilities

• Utilize critical thinking during difficult tasks or projects; use all available resources to find solutions and seek support when no other solution is found.